Standard Terms and Conditions for Strategic Finance & Virtual Advisory Services 

1. Collaborative Engagement & Scope

 

● Partnership Approach: We deliver our services with the reasonable care, skill, and diligence expected of modern finance professionals. Our goal is to empower your growth through scalable virtual finance solutions.

 

● Scope Limits: Our services are strategic, advisory, and operational in nature. Unless explicitly stated in your Engagement Letter, our scope does not include statutory audits, formal audit opinions, or specialized legal/tax advice.

 

● Agile Delivery: Timelines and milestones are realistic targets. If unexpected data bottlenecks or third-party delays occur, we will notify you immediately to realign schedules transparently.

 

● Expert Network: To offer you specialized expertise, we may leverage vetted financial specialists or associate advisors within our secure network, remaining fully accountable for all deliverables. 

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2. Streamlined Client Responsibilities

 

To maintain a high-performing finance function, our partnership relies on mutual accountability:

● System Access: The Client will provide timely, accurate access to core systems (e.g., Xero, QuickBooks) and relevant financial records.

 

● Single Point of Contact: You will designate a primary decision-maker to ensure communications are efficient and approvals do not stall key workflows.

 

● Data Integrity: We rely on the information you provide without independent verification. Ultimately, corporate governance and statutory compliance (such as final ACRA and IRAS filings) remain the Client’s responsibility.

 

3. Transparent Fees, Billing & Scope Adjustments

 

● Predictable Pricing: Fees are clearly outlined in the Engagement Letter and are structured as fixed monthly retainers or project milestones.  

 

● Payment Terms: Retainers are invoiced monthly in advance and are due within thirty (30) days. Out-of-pocket expenses (like dedicated software licenses bought on your behalf) are pre-agreed and billed at cost.

 

● Late Payments: Open communication prevents friction. If an invoice is overdue, we reserve the right to apply a modest 1% per month interest rate and suspend services upon fourteen(14) days' written warning.

 

● Out-of-Scope Agility: Growth brings change. If you require work outside the original scope, we will scope it out openly and agree on a separate project fee before any work begins. 

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4. Use of our website

● You may use the Website for lawful purposes only and in a way that does not infringe the rights of, or restrict the use of, the Website by anyone else.

 

● You agree not to: use the Website in any way that breaches applicable laws or regulations; attempt to gain unauthorised access to the Website, its servers or any connected systems; introduce viruses, malware or other harmful material; or copy, scrape, republish or exploit any Content except as permitted in these Terms. We may update, suspend, restrict or withdraw all or part of the Website at any time without notice. We do not guarantee that the Website will always be available or uninterrupted.

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5. Robust Data Security & Confidentiality

 

Our Commitment: We treat your financial operational data with the highest level of security, acting in strict compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

 

● Mutual Confidentiality: Both parties agree to protect each other's non-public business, operational, and proprietary information.

 

● Permitted Sharing: We only share data with essential team members, subcontractors, or your designated corporate allies (e.g., your external auditors or corporate secretaries) to fulfill our duties.

 

● Duration: These confidentiality parameters protect both firms during active operations and survive for 3 months following the conclusion of our partnership. 

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6. Intellectual Property & Deliverables

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● Ownership Transfer: Upon full payment of all related fees, FounderBook assigns full intellectual property ownership of all custom reports, financial models, and dashboards built specifically for your firm.

 

● FounderBook Materials: We retain ownership of our underlying templates, core code snippets, and proprietary methodologies. We may grant you a perpetual, royalty-free, non-exclusive license to use these embedded tools for your internal business operations.

 

7. Balanced Risk Allocation

 

● Liability Cap: To ensure a fair commercial partnership, FounderBook's total liability for any claim arising out of an engagement is strictly capped at the 50% of total fees paid by you to us under that specific Engagement Letter in the 3 months preceding the claim.

 

● Exclusions: Neither party will be liable for indirect, incidental, or consequential damages, including lost profits or anticipated savings.

 

● Claim Horizon: To ensure prompt resolution of issues, any legal action or claim must be brought forward in writing within 3 months of the event's discovery.

 

8. Flexible Partnership Termination

 

● Termination for Convenience: Either party may terminate an ongoing retainer engagement without cause by providing thirty (30) days' written notice, ensuring ample time for an orderly transition.

 

● Immediate Termination: Either party may terminate immediately if the other party commits an uncalculated material breach (left un-remedied for 14 days) or enters liquidation/insolvency.

 

● Smooth Offboarding: Upon termination, you agree to pay for all work completed up to the termination date. In turn, we will deliver all finalized work-in-progress and facilitate a professional handover of your data.

 

9. General Operational Provisions

 

● Force Majeure: Neither party is liable for disruptions caused by events entirely beyond their control (e.g., natural disasters, acts of government, or widespread system outages).

 

● Non-Solicitation: To protect team stability, both firms agree not to directly solicit or hire the other party's team members during the engagement and for six (6) months thereafter, unless a mutual recruitment fee is agreed upon.

 

● Independent Contractors: This relationship is strictly a commercial B2B partnership; no employment, joint venture, or agency relationship is created.

 

10. Governed Resolution of Disputes

 

● Governing Law: This agreement is governed by, and interpreted according to, the laws of Singapore.

 

● Amicable Resolution First: In the event of an operational disagreement, senior leaders from both sides agree to meet in good faith within fourteen (14) days to find a commercial compromise.

 

● Arbitration: If a resolution cannot be reached informally, the dispute will be referred to and conclusively resolved by arbitration under the Singapore International Arbitration Centre (SIAC) Rules. The tribunal will feature one arbitrator, and proceedings will be held in English. 

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